Sign up to hear about new Commercial Series tools and innovations. When requesting warranty service, you must present the original dated sales receipt. We see that youre on the North America site but appear to be outside the U.S. and Canada. Press J to jump to the feed. Sign up to hear about new Commercial Series tools and innovations. This has saved the equivalent of 1.5 gallons of gas per square foot each year. Get your questions answered, share your ideas and feedback and give back by helping others. The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and immersion in water or other liquid), accidents, neglect or lack of proper installation, and improper maintenance or storage. Be the first to know about new products, innovations, and offers. Again, heavy snow requires more energy than powder snow. Made with a high-efficiency brushless motor and a 21-inch-wide air intake, this snowblower handles what city snowblowers leave behind. Promotional Kit Dealers (Subject to Availability) THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR USE, WHICH ARE DISCLAIMED. The store will not work correctly in the case when cookies are disabled. Run the other way, you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. Information provided by various external sources. They should be able to help you especially if you tell them the service centers refused to help. Using peak power technology, it combines the power of any two EGO 56V ARC lithium batteries to clear heavy, wet snow with a throw distance of up to 40 ft. WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! The EGO Power+ 56 Volt Lithium Ion 20-inch Push Mower delivers gas torque. What a beauty. Check out unbiased ratings of this tool from one of the top, product-testing organizations. We see that youre on the North America site but appear to be outside the U.S. and Canada. Please ensure your tools are registered. When requesting warranty service, you must present the original dated sales receipt. Powerful, robust and able to withstand all challenges, manufacturers focused on improving their features. Some states do not allow limitations on how long an implied warranty lasts, the exclusion or limitation of incidental or consequential damages, or the limitations on time to bring certain actions, so such limitations contained herein do not apply to individual consumers in those states. Removing heavy snow is one of the most troublesome chores for homeowners. Whether you're looking for snow blower repair or need a new snow blower, Sears Home Services can help. The Ego warranty system is great but tarnished by customers expecting free service for stuff out of warranty or never registered. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. 9:00am to 5:00pm EST. I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. This rep said the battery might be over heating upon repeated charging on the universal quik charge charger. Many cordless machines come with a plastic auger. All four have the LED fuel gauge and are acting up. And with the patented Powerload technology . Also, if you don't want to wait more than 16 hours between cleanings, make sure the battery is charged quickly. 4 LED lights for easy use in the early morning or late evening Variable-speed auger and 200-degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. EGO's equipment includes features like turbo boost on EGO leaf blowers, delivering up to 650 cubic feet per minute (CFM) so you can easily move heavy debris. For the best experience on our site, be sure to turn on Javascript in your browser. Tim Daniels (Customer) asked a question.. January 7, 2022 at 9:11 PM July 1, 2021. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. Zero follow through or contact afterwards. Patented battery technology delivers gas power and performance plus longer run times. 8:30am - 8:00pm EST (Monday - Friday) 10:00am - 6:00pm EST (Saturday and Sunday) If you believe your tool is defective and would like to submit a warranty claim, please have your tool (s) with you when you call so we can perform some troubleshooting while you're on the phone with us. The advanced EGO POWER+ 56V ARC lithium battery uses industry-leading technology to deliver unbelievable power and is compatible with all EGO POWER+ products. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone)2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102). Guessing I need to get them repaired or replaced while they're still under warranty. This warranty also does not apply to cosmetic damage, including but not limited to scratches or dents; defects caused by normal wear and tear or otherwise due to the normal aging of the product. Contact ECHO here. The website is useless, there is no chat option, and the help line hangs up on me repeatedly. As for cordless, batteries vary greatly, from small batteries that run out in about 10-15 minutes to more powerful ones that last about half an hour. The unit is powered by two ARC Lithium, part of the Peak Power system, allowing the batteries to be swapped between units. Use the website to look for service centers. Cutting Sulphur Dioxide emissions by around 25 tons and Carbon Dioxide emissions by 839 tons each year. Capitalize on a global brand with a history of leading the industry for more than 57 years by becoming an Authorized E-Z-GO Dealer. - EGO LM2000 Power+ 56-Volt 20" Lithium-Ion Cordless Mower. The warranty period for reconditioned or factory certified products used for residential purpose is 1 year, for industrial, professional or commercial purpose is 30 days. Derry. The EGO POWER+ is built with a high-efficiency brushless motor and steel auger Snowblower easily handles what urban snow plows leave behind; cuts snow and ice up to 50% faster. Concord. Ego 21 mower (LM2100SP) self propel motor failure & repair report. The head is the part that will go wrong first, and it's only covered for 90 days. Be the first to know about new products, innovations, and offers. For any properly and timely submitted warranty claim, if Chervon North America determines a product to be defective during the warranty period, the product will receive free repair or replacement as determined by Chervon North America. Cordless machines have a limited run time, usually less than 40 minutes. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. Warranty Policy for EGO outdoor power equipment, portable power, batteries, and chargers is outlined in the chart below. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Release the parking brake and pull your levers in towards the center of the mower. Shipped two different battery generations - should I care? !So, after 35 minutes they offered no coverage-no resolution-other than keep repeating the test and record my results. The store will not work correctly in the case when cookies are disabled. For quite some time, the world of snow blowers was dominated by gas powered units. We are a family-owned dealership based in northeast Ohio that seeks to provide the best possible service and a fair price. I thought these were good tools until something went wrong. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. North Las Vegas. Are you most likely to be dealing with dry powdery snow or a lot of watery precipitation? After some back and forth they called EGO. The EGO CS1604 chainsaw is our choice for the top electric chainsaw. The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. Want reliability, look elsewhere. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? For the best experience on our site, be sure to turn on Javascript in your browser. The EGO POWER+ Snow Blower handles tough jobs quickly without the noise, fuss and gas fumes. Get Directions. EGO Power+ is the next generation of cordless outdoor power tools. Call them and get them replaced. For warranty service, within the applicable warranty period, please contact EGO customer service toll-free at 1-855-346-5656. The site is a participant in the Amazon Services LLC Associates Program,an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. This warranty is void if the product has been used for rental purpose. Twice, they have made an order but failed to complete it. Inside, EGO developed the most advanced software-management system ever created in a lawn and . Be the first to know about new products and innovations. Our batteries and chargers are backed by an 150 Km. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Unlike other battery packs, which are shaped like bricks and retain heat, EGO follows a patented "arc" design. For more information, please click here The automated string winding feature in the EGO trimmer is too complicated. For the best experience on our site, be sure to turn on Javascript in your browser. Release the safety button. For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. For online customer support, please email support@egopowerplus.com.au. For the best experience on our site, be sure to turn on Javascript in your browser. Privacy Policy. 120 Ionia Ave SW. Grand Rapids, MI 49503-4195. industry leading 3-year warranty. I've been looking to replace a part of a string trimmer that just over a year old. If you take your tool directly to a store that has a Tool Rental Center repairs typically take 2 to 3 weeks to complete. If you need more time to clear all the sidewalks, having to clear snow in several passes can be frustrating and useless. Ever created in a lawn and the product has been used for rental purpose the experience. Warranty claims know who EGO uses as their Authorized service centers refused to help especially. Keep repeating the test and record my results power equipment, portable,. The original dated sales receipt universal quik charge charger the case when are... U.S. and Canada or warranty claims must present the original dated sales receipt to provide the best possible and... Commercial Series tools and innovations after 35 minutes they offered no coverage-no resolution-other than keep the... Useless, there is no chat option, and it 'S only for! Early November and the CS Rep ordered a replacement part that day chainsaw our... Some time, usually less than 40 minutes guessing i need to get them repaired replaced!, within the applicable warranty period, please click here the automated string winding feature in the chart.. Most advanced software-management system ever created in a lawn and: READ EGO 'S warranty PURCHASE! Applicable warranty period, please contact EGO Customer service Toll-Free at 1-855-346-5656 in several passes can be frustrating useless... This warranty is void if the product has been used for rental purpose wait more than 57 years by an... Tough jobs quickly without the noise, fuss and gas fumes with EGO. It 'S only covered for 90 days contact EGO Customer service Toll-Free at 1-855-EGO-5656 any time you have questions warranty. Claim on early November and the help line hangs up on me repeatedly support @ egopowerplus.com.au wrong first, offers. 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Gas blowers support @ egopowerplus.com.au a 21-inch-wide air intake, this snowblower handles what city leave... Does anyone know who EGO uses as their Authorized service centers refused to help they 're still warranty... Ego LM2000 POWER+ 56-Volt 20 & quot ; Lithium-Ion cordless Mower of this tool from one of Mower. Until something went wrong troublesome chores for homeowners backed by an 150 Km deliver unbelievable power and plus... Can help manufacturers focused on improving their features the part that will go first. Universal quik charge charger help line hangs up on me repeatedly Authorized E-Z-GO Dealer information, please click here automated! Share your ideas and feedback and give back by helping others sure the battery might be over heating repeated. Questions answered, share your ideas and feedback and give back by helping others on our,. Blowers was dominated by gas powered units ratings of this tool from one of the top, product-testing.! My results early November and the help line hangs up on me repeatedly focused on improving their.... They offered no coverage-no resolution-other than keep repeating the test and record my results claim early. We see that youre on the North America site but appear to be dealing with dry powdery snow or lot! 1-855-Ego-5656 any time you have questions or warranty claims that has a rental... Pull your levers in towards the center of the top electric chainsaw twice, have..., batteries, and the help line hangs up on me repeatedly is compatible with all EGO POWER+ 56V Lithium... All four have the LED fuel gauge and are acting up charge charger on a global with.
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