Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. Buy on Amazon: 5: CUPSHE Women's Bikini Sets Two 8.75. The website provides lots of different styles, and the items are reasonably priced. We use cookies to give you a better shopping experience. If you are not satisfied with your purchase, we're here to help. I had to return the one piece as it did not fit me properly (I should have went down one size) and I was pleasantly surprised at the quick response and having three different options for return. Have ordered a few times from Cupshe. Very impressed to date they have definitely gained a loyal customer!!! Fast shipping. Can I return the item to your warehouse, office, or physical store? Get ready to see some cute styles heading your way! Check your confirmation email to see if your order will arrive in multiple packages. Love all the super cute designs! MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. FEATURES Florals and stripes and side panel that gives it a slimming effect. Claim it and get a lot of features. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery. Beautiful swim suits, cover ups and dresses. They are exceptional quality, true to size, and very flattering. I was able to exchange the items without a problem. I highly recommend this company! Please fill in the required information and choose your preferred return method. Manually enter the promo/gift card code at checkout and click Apply.. I love Cupshe! Marco was the best! Stop sitting on the fence, just take action and enjoy the discount. If you are unsure, you can clarify with our Customer Care Team to ensure you are buying a legitimate Cupshe item. First of all, you can check for Cupshe sales and promotions. Read honest and unbiased product reviews from our users. You can also go to to sign up for membership rates. Bottoms: Elastic waistband, low rise waistband. Shipping reasonable 5-7 days. Unfortunately, we only offer return labels for US orders. Shipping costs vary depending on location and shipping method selected. I cant begin to explain how incredibly surprised I was at the quality, variety, price points on this site! Such a good discount is one that anyone looking to save money can't turn down. What happens if a refund goes to a closed/cancelled account? 3. You've come to the right place. I'm very happy with my purchases, quality, beautiful fit, patterns and styles that are trendy, and I feel confident in my suit. privacy policy. Very happy with my first Cupshe experience. Get ready to see some cute styles heading your way! Remember to provide photos for us to review to proceed to the next step of the return process. terms of use For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. 7. poor customer service, poor delivery time, poor quality of product. Thank you! Ordered lots from this company. CUPSHE Women's One Piece Swimsuit 9.05. Purchased a bodysuit and used the size guide to choose which size as Im often between sizes, it was a perfect fit. Delivery was quick and the first time was so good as soon as my items came i ordered again. privacy policy, See our They give you fake expedited shipping. Please note that the return label is only valid for 21 days after the approval of our Customer Care Team. The exchange process was hassle free and very prompt. I'll come back for sure. Customs duties are charged according to the local customs policy. Ship your item to designated address and give us the documents related to the return following our return instructions. Read on and know which is right for . Share now and start earning! I was pleased at how simple it was, got the 130% credit and immediately ordered the larger size (plus an extra shirt!). 3rs order I had to return (I just couldn't justify keeping everything- even though I wanted to) return was so easy and smooth. That has not happy with my orders from Cupshe. Fits up to a D-cup size. I will definitely order from them again. Refer a friend and earn rewards! 27 Dec 2015. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. *Please note that we don't accept returns after the 30 day timeframe. Discover Now TRACK YOUR ORDER Enter your order number to check its status Log into your account to access the members hotline. If any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. terms of use New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Buy on Amazon: 4: EastElegant Women's Nursing Swimwear One 9.60. Get Sweet Perks + Exclusive Offers + Members Hotline! Inclusive and accurate sizing. Tracking your order says "shipping label Share your photos and videos with others to prove the truth of your words. Most credit cards process refunds in 3-5 business days, while Paypal refunds take 1-3 business days. Please contact us within 30 days of receiving your package. Please print the label and tape it on your return package. I love cupshe bathing suits. Cupshe.com Shipping & Delivery Time in the US. When will my order be shipped? Once you submit your request for return, we will send you the return address. To calculate the shipping cost for your order, please visit the shipping information page. 2. Their exchange policy and customer service was wonderful, I even ordered 3 more bathing suits from them afterwards. This will surely increase the credibility of your complaint. 2. 2) Product name or SKU number (you can find this in your confirmation email). Orders placed with vouchers provided by our customer service do not qualify for a return. If you have any other questions, please contact our customer service team via the Contact Us page. Garment Care: Regular Wash. We welcome you to contact our customer service center at service@cupshe.zendesk.com to arrange a returning or exchange. and Each code can only be applied once. No, Gift Cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). To calculate the shipping cost for your order, please visit. What's the next step? Unfortunately I had trouble tracing my order but it arrived sooner than I expected, so I am very very happy with the service. BAG Only $49.00 more to get them FASTER & FREE in US ! Incase you receive a damaged or defective item, please get in touch with us and we'll try and sort it out for you as soon as possible. Buy on Amazon: 6: luvamia Women's Two Pieces . Fit is almost always true to size. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Cupshe is a scam. CupShe reviews first appeared on Complaints Board on Aug 1, 2016. All of them are so cute! I've order a few times already from Cupshe and I was always very happy with the quality of the fabrics and styles. Went by size chart, but a lot of the tops ended up being too small. Low rise sits on the hip. Discounts cannot be used in conjunction with another promotion. and Simple and easy and did not have to deal with the hassle of a return. Remember to take extra care to pack your return package properly, so they don't get damaged on the way - we are not responsible for any returns until they reach our return address. I am in love with my swimsuits, beutiful cut, amazing color and fits exactly the way it should. It is now the 6th of April. 2) Return/exchange request made over 30 days time frame cannot be refunded. I need to check on the status of my order from cupshe.com - how can I do that? Cupshe customer service is contacted for a bunch of reasons. Thank you for your patience and understanding. You'll enjoy exclusive deals, offers and rewards. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. They have unique also classic beautiful clothes. In this way, Cupshe can strictly supervise the production of products to ensure the quality of them. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link on your account page. 20. Then lost my lovely toggs, asked if I could order another - again responded immediately sending me alternatives as my one wasn't in stocks anymore sadly! They quality of their swimsuits is great; I always find what Im looking for. Beautiful flattering bathing suits at reasonable prices. Please contact the moderators of this subreddit if you have any questions or concerns. Highly recommend. You can get a discount on 20% OFF, it seems like is selling at a loss. I absolutely love every swimsuit, I have purchased. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. I was also very impressed with the fast shipping, I made my purchase a week before going on vacation and received my order with enough time to pack my new swimsuits for my trip. Good quality!! Want to get what you want at a low price? Thank you Cupshe! In order to save your request more quickly, you can send our customer support an email at customercare@cupshe.com or send message to us and our team will get this resolved for you. You'll enjoy exclusive deals, offers and rewards. So you need to act fast. Fast delivery, full service customer support. We may be paid a commission if you buy a Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. J- Jennifer - WEBCLIENT 2 reviews GB May 28, 2016 Invited Good buying experience We ordered several swimsuits, all were just like pictured, communication from the company was good, they arrived in a decent amount of time. Cupshe.com is a totallly fake company that will take your money and never send you what you ordered. To ensure that we can process your refund quickly, please ensure you follow the instructions closely and provide all of the required information. They are made with top notch materials and such good quality and are true to size ! Only suggestion would be adjusting sizing or adding more sizes, I was a little skeptical after seeing this brand on Amazon it looked good but everything was out of stock so i looked up their uk site, lots of plus size options, i wasn't expecting much but the quality and print is amazing, on a par with brands like pour moi or panache from Bravissimo. Once we've received your returned package, we'll take care of the rest and process your refund asap. By continuing, you agree to the use of cookies in this way. I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. Terms of use Cupshe's product meets the product description To increase sales, many stores use exaggerated marketing tactics in their advertisements. I ordered a swimsuit from Cup She, took about a week to come and it is stunning, perfect fit and really good quality. terms of use What a beautiful swimsuits! The entire experience was excellent. I have 25 suits a combination of one piece and two piece, the quality is excellent and the shipping time is great! You will be required to reply with your selected refund option in order to proceed. Shipping was incredibly quick so that was definitely a plus for me. Please note, you must keep the product tags and hygiene liners on the item. You can also go to to sign up for membership rates. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe, Like, share & subscribe to CupShe on YouTube at, Check out CupShe's Instagram pictures and videos at. 6. I provided my feedback in a separate survey and my issues were resolved almost immediately with very kind and professional customer service reps. Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. I decided to try Cupshe, to find some flattering, young, one-piece bathing suits. Great quality material and construction. We will resume normal business hours on Tuesday December 27th. Here is how their fraudulent business works. I needed a smaller size it was sent immediately. All return requests must be initiated within 30 days your package has been delivered. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Some debit cards might not be accepted at checkout. Tracker has not been updated since the 25th of March 2022. The quality is amazing, while the prices are extremely reasonable. I'm so in love with all of the pieces I've gotten from Cupshe and will definitely be back for more! Go to here and use your order number to track your package. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. I feel like Im in Candyland!! We will send you a pre-paid return label by email within 24 hours after your return request is approved. and The charge of return label increases according to the number of items you refund. It doesn't feel thin or look cheap. Ive bought nine bikinis so far and loved them all. The items that I ordered arrived promptly and were of good quality. You do have to look closely to see how much they charge to ship back for returns. Get Sweet Perks + Exclusive Offers + Members Hotline! 12. CUPSHE support was extremely helpful and reissued the coupon. *Subscribe to Enjoy more choices for 1st Order! You'll enjoy exclusive deals, offers and rewards. Write a review of Cupshe Satisfaction rating Increase visibility and credibility of your review by adding a photo Submit your review Cupshe Rating Overall satisfaction rating Address: 1139 Coiner Ct, City of Industry, California, United States, 91748-1350 Phone: +1 (866) 716-5293 0 0 Web: www.cupshe.com Add contact information for Cupshe The bathing suits are flattering and great quality. I am amazed at how great every CUPSHE swim suit I purchase fits me. I get so many compliments on all my swimsuits, I will continue to purchase from Cupshe! monetization. We currently are unable to offer a free returns service. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs. I also bought a cute sundress and a pair of oh so comfy flip flops. Your bag is empty. I will be filing a complain with the BBB next. Was very happy with this solution, and the customer service representative was friendly and helpful. Plus I love the discounts! The mesurement we're right, the comments. Now that you've got the Coupons, just remember to use it as soon as possible. Initial CupShe complaints should be directed to their team directly. Please provide relevant photos to our Customer Care Team for review. We'll send you exchange instructions within 24 hours. All Cupshe returns begin by emailing their customer service department with a description of the issue, the item's barcode, and in some cases, a photo of the item you wish to return.. Cupshe has an excellent return policy and they customer service is very efficient. SacBee partners with Cupshe to bring you exclusive deals on all of their product range this January 2023 through huge savings with free coupons and promo codes of up to 45% off. Their service is great and I cant find anyone who can beat their quality for prices! The process was flawless. I love everything about Cupshe. Really great quality, honestly wont shop anywhere else! Can I return an item purchased with a coupon? My go to place whenever I need a beautiful, size inclusive swimming suit! I was really pleased and impressed with the efficiency customer care. Oops, subscription failed, please try again. CupShe has an average consumer rating of 1 stars from 35 reviews. The customer service has also been really good - quick responses and very polite & friendly. Want to save on your favorite Cupshe gear? When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! I got the wrong size! You make a purchase through www.cupshe.com. I ordered a swimming costume, but quickly realised i had entered the wrong size. How long will it take to receive my refund? Reply from Cupshe. Cupshe Returns. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Press Contact; Explore. No closure - pull-on styling. They even provided a tracking #, so I could keep an eye on my order. 1) For hygiene purposes, worn clothes cannot be refunded, unless there is a quality issue. If you feel motivated, then just act now! 17. I ended up ordering two different times from CupShe, and I couldn't have been anymore happier with both bathing suits I purchased. However, one had a slight defect, so I contacted customer services, this was a very easy process and they were very professional and went above and beyond to help me. Love love love . I travel alot, so I live in swimwear nearly a week a month. Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. The item didnt fit and I didnt really want it but rather and exchange but it worked out. I had to return all the suits I ordered as they were too big. Express. Buy on Amazon: 2: CUPSHE Women's Orange White Bowknot 9.25. Reply from Cupshe. Sounds great, right? I probably have like 15 bathing suits from cupshe and I love them all! What payment methods does Cupshe accept? Cupshe is a China-based brand headquartered in the US, founded in 2015 by a team that celebrates the beach lifestyle. 53. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link in the account page. Remember to provide photos for us to review to proceed to the next step of the return process. They were very prompt in their response to my email. 7. product or service after clicking one of our links. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. Offers like Cupshe special offer Up to 20% off don't come around every day. They give you fake expedited shipping. Shop Women's Cupshe Orange White Size 3X One Pieces at a discounted price at Poshmark. I always find what Im looking for and Im tough to buy for. Yes! PROMO CODE. Oops, there was a hiccup! At HotDeals.com, Cupshe Coupons and Promo Codes are available for additional savings! I have told everybody I know they half to download this app! We are the Next step in that evolution. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . Cupshe is my number one choice whenever I need a trendy, beautiful swimsuit as a plus size woman. I'm a slender lady with curves and I love the way it fits. 50% OFF. My cupshe experience was excellent. No response. Coupon for 10% off plus exclusive perks with Cupshe email sign up GET CODE Used 979 times Always active Details Sign up for the email newsletter and receive a 10% off coupon to use on your first order of $65 or more! Prices are fair, styles are great. That being said, I needed to exchange my item and they made the process BEYOND easy! I always get compliments on my suite and cover ups so I started ordering clothing as well and very happy with the two tops I recently purchased. I am in love with my purchase! 1) Before making a purchase, please carefully review your payment information and double check to make sure it can be used as a valid form of payment. You can cancel your order BEFORE its collected by the shipping carrier. Cupshe offers stunning two-piece swimsuits that you can purchase as a set or separately. Love the options. terms of use Please note the return label is only valid for 21 days after the approval of our Customer Care Team. When I get a compliment I tell them where to go,,,Cupshe!! Amazing customer service. Fourth, our customer services are always trying best to help you and we will strengthen the professional training of our customer service on all aspects in the future. This review was chosen algorithmically as the most valued customer feedback. Quality is impressive, I have only had an issue with 1 swimsuit and the plenty of choices to return/refund are great, not to mention the customer service. Once the package is received your return will be completed. Recommend the company all the way around. We do not offer Freight To Collect (FTC) services for returns. I havent bought a swimsuit from anywhere else in a LONG time and dont plan to! Unfortunately one of them did not fit me and had to ask for a refund. I bought two swimingsuits from Cupshe. I give my 5 star rating because I think their customer service deserves it. I have ordered many things mainly swimsuits from CUPSHE and I have have nothing but great experience and have enjoyed each swimsuitThey are true to size and of good quality!! I am 56 years old and have done A LOT of swim suit shopping in my life Cupshe by far blows the competition out of the box. Oops, subscription failed, please try again. It's NOT free returns. Adding a filter of bottom coverage would help the website searching. If you continue If your bank account has closed since you've made the purchase, you will need to contact your bank directly for information on how to receive the funds. enhance your experience. 8. We use cookies to give you a better shopping experience. FREE SHIPPING & EXTRA 10% OFF FOR NEW SUBSCRIBER. Returning, although not ideal, was quite painless. To contact Cupshe customer service, you can use the information provided on this page in the upper section. Depending on the bikini sets' shape and pattern, the prices vary between $17.99 and $32.99, and the sizes span from XS to XXL to accommodate the majority of bodies. privacy policy, See our 9. Would like to have my return request addressed I am very disappointed with my experience with Cupshe customer service. 35 I was going to return two of the suits but it was nice learning I had the option two keep the suits and get a partial refund, instead of returning the suits for a slightly larger refund. Don't be afraid to buy from them they are honest and reliable. Your order has shipped in multiple packages. Share. I love Cupshe! You can find contact details for CupShe above. I have no complaints and are very glad I found cupshe. MORE+, Want to get what you want at a low price? Cupshe responded immediately to my questions and requests. Many options if the item you ordered doesnt work out. 16. Shipping costs vary depending on location and shipping method selected. They make everything so easy inclusive of a return in the event the bathing suit or which ever item doesnt fit correctly. Shop Women's Cupshe Orange Green Size L One Pieces at a discounted price at Poshmark. Can I exchange for a smaller/bigger size? I read before here some bad reviews about receiving the items very late and when I ordered i really panicked and got disappointed as i was going on holidays , swimming suit and dress came 4 days after my order it was 4-6 days estimated they are nice quality and in general not dissatisfied at all, I spoke with people on the chat I dont know if thats what make it come on time as i did said i read some comments about not fast tracking but they did re assure me , maybe of course this happens only in england but still i am so happy with my order , communication and quality! We will definitely continue to use cupshe in the future. I only have great reviews as it relates to my awesome experience with Cupshe. Please note that purchases made with coupons cannot be returned or exchanged. I bought 2 swim suits and felt a million dollars when i wore them, so bought 4 more! Click, For inquiries concerning cooperation, please contact, New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. UK based and honestly cany fault this site. MORE+, On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . So thank you thank you thank you! Please see below for more information on our return policy. Great products. I feel the fabric will hold up well. Hope this review helps anyone who, like me, was a little sceptical. MORE+, Get budget savvy with Cupshe Coupons on January. I love the extra details in the bathing suits and was impressed with the quality.
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