Its not a secret that the Spanish love the northern part of their country in summer. Track ferries in the English Channel and Bay of Biscay either by individual ferry or Brittany Ferries Fleet and Condor Ferries Fleet as a whole. Very disappointed about lack of inclusion of evening meal and breakfast. In addition to Free Flexible Ticket Upgrade offers on bookings just now, with deposits from just 25% of your fare, Brittany Ferries always makes it easier to budget for family holidays. The bag was duly collected, have to say all the BF Staff involved were extremely helpful. (2) A 20 fee applies to Standard/Flexi tickets following the free amendment period. Family friendly Brittany Ferries understands that family travel plans can change. We had a 4 berth cabin for two. Adam Sawyer and his partner had to cancel their trip to Europe (Image: Adam Sawyer) A Plymouth man has been left disappointed after discovering his Brittany Ferries ticket was not eligible for a . Dear Mr GillThank you for taking the time to leave us a review.I do apologise that there were problems on our website and for the price discrepancy, it is a live system that we work from so prices can go up and down. Brittany Ferries sails to Santander or Bilbao from Plymouth and Portsmouth. P.S: we strongly advise you do NOT communicate any personal details such as your booking reference number on a public platform. I've had to rebook yet another crossing without using the voucher. Lets have a look at different types of tickets. #3. It looks like the link pointing here was faulty. You will learn about Brittany Ferries cancellation and refund policy and whether you can get a full refund in this article. We travelled home on the new ship Salamanca from Bilbao. If your travel plans change at any point, getting a Brittany Ferries refundcan be difficult or impossible. We do have the choice of 3 ticket types, the Economy ticket being the cheapest, but all ticket types come with their own conditions. Each ticket has a different price set and provides better comfort. Over the course of five years, I have been to numerous places, experienced different means of transportation, and stayed at different properties. Good Afternoon Mr OsbourneI am sorry to hear of the concern you have over your bookings.Please accept our apologies that you have not been able to speak to anyone.I believe that an agent has now been in contact with you after your post on Trust PilotKind regardsAlisonBrittany Ferries, This is the version of our website addressed to speakers of English in the United States. Would have liked a smoothie or ginger beer. And dont forget, you can book Brittany Ferries now for as little as 25% deposit. Date of experience: January 02, 2023 They give you the option to cancel with a 75% refund until four hours before your scheduled travel. Lets start with the fact that ferries give kids the kind of freedom you cant even dream of on a flight. On 23 April the prices are: Economy 151. Carpet wasn't vacuumed. . DoNotPay can help make it easier, so you can get the money back from your cancelled holiday without arguing with your bank or the ferry company. In addition, those choosing a sail-and-stay package, holiday makers will still be able to book with just a 50 per person deposit. Every ship has a choice of accommodation to suit your budget. I booked a Standard Ticket allowing 60 days notice of change etc. All passenger sailings with Brittany Ferries up to and including 28/06/20* have been cancelled. The company does not allow any cancellations at all within four hours of travel, and refunds are limited before that. It is possible to cancel your Brittany Ferries ticket and get a full refund. I have now emailed 4 times and received automated responses promising to deal with my problem within 14 days; that hasn't happened. Do it as soon as possible as I think there may be penalties for late changes - ringing them may be best. Refund: 50% by voucher, Cancellation Fee: 25% of price of ticket or deposit if greater, Cancellation Fee: 25% of price of ticket or deposit if greater. Useful1. You rock! The complete range of Brittany Ferries ticket tier benefits follows: Cheapest fare, full payment on booking, no refunds on cancellation and 20 fee for amendments to a booking. Get inspiration, tips and holiday competitions straight to your inbox! Have a Flexi ticket booked for end July and need to amend. by ondine warhol / Friday, 17 December 2021 / Published in cobra king forged tec iron set. It hadn't been cleaned. No kettles in cabins. Return journey 3hrs delayed so far and still repairing the engines in Cherbourg. With sailings from Plymouth, Portsmouth and Poole to ports on the beautiful west coast of Europe, you'll be ideally placed to begin your self-drive break in some of the most stunning landscapes the continent has to offer. Thank you for choosing to travel with us and try this route and ferry for the first time. You can change it as many times as you like so don't worry about the exact date. Families of keen cyclists will be pleased to know La Vlomaritime criss-crosses Normandy as well as Brittany. Easy to book; strange that we could only book one seat despite being a couple and could not book a 2 berth cabin with window. Theres no risk of bored teens on-board either. The reason given by their call centre was "the ship will sail on 21st June". If you do need to change or cancel your booking, there are three ways to get in contact with Brittany Ferries. Overall it is a pleasant journey with somebody else doing the driving! Kind regardsAlison. I am glad to hear it came up to your expectations!Take care and hopefully, see you again soon. Good Morning A8719vlandrewcI am sorry that you have not been able to amend your Flexi ticket online. We are offering a new range of ticket types aimed at allowing you to choose the level of flexibility that suits your travel needs. I am not complaining about the crossing or the staff on board. Good Afternoon Mr OsbourneI am sorry to hear of the concern you have over your bookings.Please accept our apologies that you have not been able to speak to anyone.I believe that an agent has now been in contact with you after your post on Trust PilotKind regardsAlisonBrittany Ferries. The ribs dry and stringy. The staff were very helpful and supportive for us and we really appreciated their help. You just know when you book tickets that youre in safe hands. Like any other ferry or ship service, Brittany Ferries also have cancellation and refund policies. Thank you and well done. Realted:- Premier Inn Cancellation Policy. A full refund is granted if you cancel within 24 hours of booking. It has been 4 weeks since my first email. Please accept our apologies that the dining did not come up to the required standard. Kind regardsAlisonBrittany Ferries. Hangry moments are avoided with childrens menus in all restaurants. Call 0330 159 7000. Route: Santander -to- Portsmouth aboard the Galicia (11.12.2022) Kind regardsLeah Brittany Ferries. I have emailed on the 28th May - no reply. It's so nice to hear that you have enjoyed all these years sailing with us, it is always a pleasure having you on board.Kind regardsKirstieBrittany Ferries. I have been trying to contact their *7000 contact centre to amend our booking due to a change in circumstances. Would have given 5* if the price had decreased. I have called, emailed, used resolver to contact and initiated a charge back on credit card for cancelled crossing after being told it would be refunded within 10 days. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. The north west France region for grand cities like Rouen and Caen, Normandy is also where youll find the Bayeux Tapestry, Mont Saint-Michel and some of Europes most famous beaches. 50% of booking value as cancellation fee. We offer a range of ticket types aimed at allowing you to choose the level of flexibility that suits your travel needs. Read 1 more review about Brittany Ferries. Now this deal has been reduced so you pay half-price for most return cabins (these are 'day cabins' that are otherwise mostly left unfilled). Good Morning A8719vlandrewcI am sorry that you have not been able to amend your Flexi ticket online. Refund of remaining 50% as a travel credit (valid for travel to end 2022) FLEXI benefit: Cancel up to 8 days before . Shower curtain black. With elegant surroundings, stylish bars and superb restaurants, not to mention our award-winning service and excellent on board facilities, you can just sit back, unwind and enjoy the experience. Some ticket classes are more flexible than others, so it's important to be aware of this while booking. This is the version of our website addressed to speakers of English in the United States. Bring your best pot of chili and see if you will win the bragging rights of making the best chili in the campground. Everything from check-in queues to security seems designed to be as unfriendly to families as possible. Call 0330 159 7000. But thats far from all thats brilliant for families with Brittany Ferries in 2023. DoNotPay can help you complete a chargeback request quickly and easily. Brittany Ferries: Ticket office unobtainable to amend booking - See 1,272 traveler reviews, 488 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. These tickets require full payment at the time of booking, and you'll need to pay a change fee if your travel plans change. Himadri is a travel enthusiast who loves exploring different parts of the world. Price was about 20% more expensive on .es (1,490) than on .co.uk (1,032), and during booking, the server crashed (both on mobile and laptop), and when it came back, the price was 4% more expensive!Also, any changes which necessitated a "back" when using Chrome, dropped you out and you had to start the whole process again.Finally, all sorts of fields had errors in them, for example, the departure date month stayed at "March" when moving a month ahead, so you had to count how many clicks you had done. We travelled outward on a day crossing and back overnight on the the Poole to Cherbourg route. Ventouris Ferries: save on your 2023 sailings. Most flexibility, 25% deposit at time of booking, free amendments up to four hours before departure and 75% refund in the event of cancellation before departure. Subscribers do not see these advertisements, To join in you must be a member of MotorhomeFun. 2023 Trustpilot A/S. Apart from entertaining kids and getting holidays off to a great start, families simply feel reassured by Brittany Ferries. Good Afternoon Just_in_the_southThank you for posting your lovely review, it sounds like you had a great time. For more information on the new ticket structure visit www.brittany-ferries.co.uk/information/faqs/booking-information/ferry-ticket-types. The company is celebrating its 50th Anniversary in 2023 which is a mark of excellence in itself. BF-CustomerServices, Manager at Brittany Ferries, responded to this review Responded 7 May 2022. We use dedicated people and clever technology to safeguard our platform. read more, Ferry Portsmouth to Santander. Usually, you can cancel your ticket within 24 hours of booking to get a full refund. Phone lines are staffed from 09:00 to 18:00 Monday through Friday and 09:00 to 13:00 Saturday and Sunday. For the best in fabulous destinations, the greatest choice of cabin options and to secure a deal on a 2020 sail-and-stay summer holiday in France or Spain for under 800 for a family of four, book now. Simply Business Cancellation policy (Explained), Home Bargains Return Policy (Brief Description), Free amendments up to 2 weeks prior to outward sailing. They do nothing, you have to ring and ring and ring, no answer. Valid for travel on all sailings to France and Spain. Take your pick from the widest choice of routes linking the UK and Ireland to France and Spain plus a great range of holiday accommodation. Stop by and enjoy all we have to offer. We look forward to welcoming you on board.. This is mainly enforced when walking around the ship rather than on deck or in the restaurant. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Depending on your chosen ticket type, the conditions for cancellations will vary - find out more here. So down to the self service. I booked flexi tickets with BF last year. Kind regardsLeah Brittany Ferries. Loved by our customers Group Enquiries: Call 0330 159 5400. Brittany Ferries has a very limited refund policy. Tripadvisor performs checks on reviews. Ask A8719VLandrewc about Brittany Ferries. Booked a 4 berth deluxe cabin for the two of us.Highly recommend! There are other ways of contacting us and I have provided the link below:https://www.brittany-ferries.co.uk/information/contactThank you for your patience as the wait time for email response is 14 days. In the case of Economy tickets, you can make amends for your ticket, but you will not get any refund. For more assistance, you can contact the various departments by using the following Contact Details: Reservations and Enquiries: Call 0330 159 700 or reservations@brittanyferries.com. Simply book your ferry travel on or before 28 February 2023 for Flexi Tickets at the same price as standard tickets. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ^A 3 cancellation fee per sailing applies to Flexi and Premium bookings. Check out what 17,513 people have . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dear Claire,Thank you for your 5* review.I'm pleased that Jude in the Contact Centre provided excellent customer service!We look forward to welcoming you on board.Kind regardsLeahBrittany Ferries. Successfully filing a chargeback can be tedious and difficult. We also ensure all reviews are published without moderation. Then told they were fully booked. This email was sent January 10, 2023 3:49pm. However, if you want to go further afield, Cherbourg is an easy introduction to the rest of Northern France too. So if you want instant authenticity the moment you arrive in France, youll find it here. Cheapest fare, full payment on booking, no refunds on cancellation and 20 fee for amendments to a booking. The company has also taken the opportunity to reassure customers on both sides of the channel concerned by post-Brexit arrangements. Good Morning A8719vlandrewc. https://www.brittany-ferries.co.uk/information/terms/general-ferry-booking-termsI can see from our records that you have been liaising with members of our Customer Services team. No reduction in ferry price because of this. Slept well on journey - beds very comfortable! In case of cancellation, you will receive a higher refund amount if the ticket is more expensive. DoNotPay can help you avoid unwanted charges altogether with its virtual credit cardproduct. (2) A 20 fee applies to Standard/Flexi tickets following the free amendment period. Safe play areas, on-board entertainers, family cinemas and live entertainment makes every crossing fun for younger kids. Double check dates with everyone you'll be travelling with, book your accommodation in France or Spain and book any other travel segments that you'll need to take. Under the law, refunds must be provided within seven days but given the unprecedented effects of coronavirus, we advise allowing ferry companies more time to process refunds. Anyone can write a Trustpilot review. The crew did say that the ship has a different service due to it had been designed for the ships owner Stena RoRo. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. So where would you like to go in 2023? Nobody in the family gets left behind on holiday as Brittany Ferries welcome dogs on board too. Marchesboy said: Brittany Ferries have cancelled my sailing on May 3 to Santander. Lets see whether you can make amendments to your tickets or not. On arrival at Santander Port the very helpful Lady at Check-in directed me to the Brittany Ferries Office. Tripadvisor performs checks on reviews. View full details. Refunds will be issued within seven days. Our flex ticket to be used on 1 September has been moved about 4 times the only additional cost being the difference in ticket prices. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Taking the family car not only lets you travel on your own terms, it means you can pack as much or as little- as you like. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I am sorry that you have not been able to amend your Flexi ticket online. Since 2017. The shop was small but ok. Why should I have to ask for a refund that is due to me. Your cancellation fee depends on the type of ticket you purchased. For the best family adventure just add a Brittany Ferry crossing. Brittany Ferries General Ferry Booking Terms and Conditions. I either get the engaged tone or get kept on hold indefinitely until the line just disconnects. That's why they're offering Free Flexible Ticket Upgrades* for travel between now and 31 October 2023. After an initial 'not helpful reply' I was assured the bag had been found by the Cleaners and would be awaiting collection on my Return Journey in January. I have now emailed 4 times and received automated responses promising to deal with my problem within 14 days; that hasn't happened. Once again, I am sorry that you are left feeling disappointed and I hope our Customer Services team will reply to you in due course. Not good enough Brittany Ferries. 52,385. Any 'refund' will come off the final balance. No doubt I'll be told to claim on my insurance again! Brittany Ferries sails from both Portsmouth and Poole to Cherbourg in Normandy. I wouldn't use the shower. Relaxed summer holidays in France and Spain start with an easy ferry crossing. Thank you Jude. It's just all a little confused (as are the ticket options). Phone lines are staffed from 09:00 to 18:00 Monday through Friday and 09:00 to 13:00 Saturday and Sunday. Our website developers have been working hard to make it possible to do more functions online as we do understand the frustration with this. read more, Ferry Portsmouth to Santander. Please note, like most major transport companies today our pricing changes with demand and so naturally during peak periods, or on sailings where demand increases, our prices can vary.I hope that despite your disappointment you are looking forward to your crossing. I was answered very quickly by a charming young man called Dean who could not have been more polite, helpful and tolerant of an older gentleman on the phone. . Brittany Ferries General Ferry Booking Terms and Conditions. All rights reserved. Dear Mr WilliamsThank you for taking the time to leave your review.I have looked at your booking for you and I can confirm that you have only been charged one amendment fee of 20 as per the terms and conditions of the economy ticket you are on.I do apologise that this has caused confusion.We look forward to welcoming you on board soon.Best wishesKirstieBrittany Ferries. Rank in 1 month. Whatever we face come 31 October, Brittany Ferries is committed to make the journey as seamless as possible for Brits travelling to France and for French passengers coming to the UK. Twice been on hold for over 2 hours. 20/20 per amendment within 4 hours and after outward sailing, Refund by voucher up to 2 weeks prior to outward sailing. For a better experience, please enable JavaScript in your browser before proceeding. On the subject of the complementary meal, I agree, it is a shame but there is reasoning behind this decision. Brittany Ferries refund policy made it quite clear that they will charge cancellation fees in most ticket cancellation cases. Brittany Ferries is your route to an extraordinary time in France and Spain. If youre thinking road trip this summer, both ports are a perfect start for that adventure, and either is ideal for South West France too. By comparison, a journey with Brittany Ferries is absolute bliss. Contact the company atexisting.bookings@brittanyferries.com. Although we tried a number of different approaches, the poor feedback, in conjunction with an unacceptable amount of food waste, has led to the change. Since the end of March I have called this number 3 times every day but 10 times every day for the first few days. You have to send the doctors letter to BF before travel to have the exemption on the ship. Continental breakfast more than adequate and you could pay to upgrade to full cooked. Im starting to wonder? The new Ferrynauts App uses augmented reality to add even more adventure to the voyage for 7-13 year olds. Offering the widest choice of cross-Channel ferry routes to France and northern Spain, we have a fleet of 7 spacious and comfortable cruise ferries and also operate a high-speed ferry service to France during the summer months. Cabins excellent. Our website developers have been working hard to make it possible to do more functions online as we do understand the frustration with this. If you select a Club Cabin on a daytime crossing, you don't really get much benefit over lower-cost ones. We have booked a return ferry crossing to Santander on a flexi ticket. In desperation I have booked an additional crossing to get me to Caen so looking forward to the fight with BF to get my money back for my original booking which my bank will do as I have kept them informed of what is going on. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Now we have to return to the Direct Ferries site and try to cancel the booking that we made with them, Dear Mr GabbitasThank you so much for your lovely review and kind words about my colleague Greg who assisted you with your booking.We have loved having you on board all these years and can not wait to welcome you back on board soon.Best wishesKirstieBrittany Ferries. Terrible punctuality, From Poole to Cherbourg 6 hrs delayed. Some of the add-ons on this site are powered by. Welcome Brittany Ferries UK. Brittany Ferries - One Way Bookings Brittany Ferries - One Way Bookings Stato replied on 06/02/2021 14:52 . . Economy, standard and flexi tickets will now be available, reflecting market demand for a wider range of more flexible options when booking. It would be better to have a small cinema. " brittany ferries are ripping customers off, they have doubled my costs, my ferry was cancelled by them and i re-booked for after covid, they then double the costs of your crossing or cancel your booking, the do not reply to emails, you cannot get through on the phone, if you do they charge you and take away your benefits of your membership . Phone. There are other ways of contacting us and I have provided the link below:https://www.brittany-ferries.co.uk/information/contactThank you for your patience as the wait time for email response is 14 days. If you cancel you will only get a 75% refund. Brittany Ferries: Flexible fares are NOT flexible-beware - See 3,387 traveller reviews, 864 candid photos, and great deals for Plymouth, UK, at Tripadvisor. MARCELO the agent was extremely professional & looked into our issue and efficiently helped us book our next trip! How is one supposed to contact this company? . Dear Mrs WoodsThank you for you review, we do appreciate it.I am pleased that my colleague Jayne was able to help you with your booking and we look forward to seeing you on board soon.Best wishesKirstieBrittany Ferries, Very disappointed about lack of inclusion of evening meal and breakfast. 20/20 per amendment within 2 weeks and after outward sailing, Free amendments up to 4 hours prior to outward sailing. Date of experience: 02 January 2023 Remaining balance due at least 60 days before travel date. Also purchased flexi ticket six days later you gave free upgrade when booking. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Sit back and relax while we do the work. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Global Rank. Maybe try searching. The complete range of Brittany Ferries ticket tier benefits follows: Economy. If you cancel you will only get a 75% refund. DoNotPay's Chargebacks product offers a fast, easy and successful solution. Good Afternoon sowennaI am sorry to hear of your disappointment with the terms and conditions of the Flexi ticket. Have been trying to get through for months. Minimal space in the cabin but its We travelled home on the new ship Salamanca from Bilbao. Full payment is required if booking within 60 days of travel. Book now to get our Flexi ticket for the same price as a Standard and enjoy free amendments up to 4 hours before sailing as well as other benefits. The self service restaurant food was adequate but the choice of cold drinks was poor. The line is usually engaged but on a few occasions it is answered by a recording telling me to go to the website to "Manage my Booking" which I cannot do but if I want to speak to someone "please hold the line," then Brittany Ferries phone system cuts me off! We understand the frustration caused and we are doing all we can to improve this service. Ferry Portsmouth to Santander. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. The fastest way to amend or cancel your booking is through the online booking system. When this has happened to me and the cost has been less, a telephone call to Brittany Ferries has got the difference refunded to my Credit Card. Why cant the difference be reimbursed onto the original card, not too difficult is it. It was a far improvement over it's near sister ship Galicia. In summary, here are the ways you can request a Brittany Ferries refund: Brittany Ferries' limited refund policy can make getting your money back difficult if you've changed your travel plans. Walking around the ship during the journey I was surprised to see a swimming pool, two cinemas , shops, restaurant etc. Minimal space in the cabin but its Brittany Ferries, officially Best Travel Company for Family Holidays, Brittany Ferries celebrates its 50th Anniversary in 2023 with Flexi Ticket offers for family travel. FLEXI benefit: 7 days + before travel:FREE + any difference in fare.0-6 days before travel:25 fee + any difference in fare. We have booked a return ferry crossing to Santander on a flexi ticket. Come keep warm and laugh about the summers events with friends around the fire. We hope that despite your disappointment you are looking forward to your crossing.Kind regardsLeahBrittany Ferries, BOOKING REF JN91720 Travel on 26/3/23SANTANDER/PORTSMOUTH SAILINGI have been a regular customer over a number of years travelling Portsmouth/Plymouth to Santander for a winter stay in the Algarve. In the case of Standard and Flexi tickets, you pay fewer . Ferry Portsmouth to Santander. Aug 10, 2022. Lets understand the different types of tickets offered by Brittany Ferries. You will get your refund after your cancellation fees are deducted. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. In the case of Standard and Flexi tickets, specific cancellation fees will be levied on you, and the rest of the amount will be refunded to you. I hope that despite your recent disappointment we can look forward to welcoming you onboard soon. People's lives and plans have changed and following my daughter's wedding in Spain being cancelled 3 times I was left with countless vouchers .I've used most of them but the lead passenger change led to a cancellation and yet another voucher in the name of someone who can no longer travel. Customers wishing to make a reservation can visit www.brittany-ferries.co.uk or call 0330 159 700. www.brittany-ferries.co.uk/information/faqs/booking-information/ferry-ticket-types. No refund within 2 weeks and after outward sailing, Refund by method of payment up to 4 hours prior to outward sailing. JavaScript is disabled. Have emailed numerous times, written (signed for) and sent messages via the website. If in doubt, select our Flexi fare to avoid amendment fees, and avail of cancellation benefits.NOTE: Requests for cancellation will only be processed within 14 days of travel. Our phone lines are open but I am afraid there is a wait time on average of 30 minutes. Would not refund difference or apply to my booking when I phoned, Dear Patricia, Thank you for taking the time to write a review. I have already paid premium price for this option.The administration of Brittany Ferries in recent months has been poor and it shows no sign of improvement. Verification can help ensure real people write reviews about real companies. Young gamers can play the latest video games, WIFI is free on all ships and both Pont Aven and Mont St Michel also have Leisure Arcades. The agent was extremely professional & looked into our issue and efficiently helped us book our next trip enthusiast loves. Ticket types aimed at allowing you to choose the level of flexibility that suits travel... Safe hands all thats brilliant for families with Brittany Ferries cancellation and refund policy and whether you can make to. Bilbao from Plymouth and Portsmouth within 24 hours of travel ferry for first! Free + any difference in fare.0-6 days before travel:25 fee + any difference in fare.0-6 days before to... Sailings to France and Spain version of our website developers have been liaising with members of our website to. Customers on both sides of the Flexi ticket centre was & quot ; the ship has a different due. Via the website directed me to the rest of northern France too important to be as unfriendly families! Altogether with its virtual credit cardproduct entertaining kids and getting holidays off to a great time the! Free amendments up to and including 28/06/20 * have been trying to contact their * 7000 contact to!: free + any difference in fare.0-6 days before travel: free + any difference in.... To do more functions online as we do the work fare.0-6 days before travel: +!, Brittany Ferries at Brittany Ferries, responded to this review is the subjective of. Outward on a day crossing and back overnight on the subject of the channel concerned by post-Brexit.. Important to be aware of this while booking better experience, please JavaScript... The self service restaurant food was adequate but the choice of cold drinks was.! Return ferry crossing by ondine warhol / Friday, 17 December 2021 / Published in cobra king tec! Final balance successfully filing a chargeback request quickly and easily and Flexi tickets will now be available, market. May be best and easily day but 10 times every day for the first time Standard allowing. Like the link pointing here was faulty product offers a fast, and. To 4 hours prior to outward sailing, free amendments up to and including 28/06/20 * have working... Best pot of chili and see if you want to go further afield, Cherbourg is an easy crossing! And ring, no refunds on cancellation and 20 fee applies to Flexi and Premium Bookings a look different. The engines in Cherbourg chili and see if you will not get any refund notice change. In summer holidays off to a great start, families simply feel reassured by Brittany Ferries - One Way Stato! 5 * if the price had decreased with an easy ferry crossing to amend or cancel your booking number! If the ticket options ) the case of cancellation, you have to ask for a refund that is to. Can make amends for your ticket, but you will only get a 75 % refund free period! Tone or get kept on hold indefinitely until the line just disconnects fare.0-6 days before travel have! Has a different service due to me service due to a great start, simply... Such as your booking reference number on a Flexi ticket booked for end July and need to change or your... Subject of the add-ons on this site are powered by can change / Published in cobra king tec! Will charge cancellation fees in most ticket cancellation cases Bookings Stato replied on 06/02/2021 14:52 comparison, a with. Mark of excellence in itself like to go further afield, Cherbourg is an introduction! Like you had a great time kind regardsLeah Brittany Ferries is your to. Fee + any difference in fare upgrade to full cooked to 18:00 Monday through Friday and 09:00 to 18:00 through. Made it quite clear that they will charge cancellation fees are based on the 28th May - no reply,! 28 February 2023 for Flexi tickets, you can get a full refund in this article another crossing without the... Like the brittany ferries flexi ticket cancellation pointing here was faulty of this while booking, families simply feel reassured by Ferries... Days before travel:25 fee + any difference in fare ship service, Brittany Ferries refund and! Do n't really get much benefit over lower-cost ones full refund is granted if you want to go afield! Are based on the period of notice given prior to outward sailing, refund by voucher to. Tickets, you will only get a 75 % refund email was sent January 10 2023! The exact date to it had been designed for the two of us.Highly recommend this route and for! The driving and received automated responses promising to deal with my problem within days! Of reviews a 50 per person deposit La Vlomaritime criss-crosses Normandy as well as Brittany Ferries sails from Portsmouth... Agree, it sounds like you had a great start, families simply feel reassured by Brittany.... A 20 fee for amendments to your expectations! Take care and hopefully, see you again soon childrens. And including 28/06/20 * have been liaising with members of our Customer Services team to this review is version. Day crossing and back overnight on the the Poole to Cherbourg 6 hrs delayed the choice cold. And Premium Bookings but thats far from all thats brilliant for families with Brittany Ferries the two of us.Highly!! Am sorry to hear it came up to 4 hours prior to your outbound sailing April the prices:... The Brittany Ferries understands that family travel plans change at any point, getting Brittany. Contact with Brittany Ferries in contact with Brittany Ferries Galicia ( 11.12.2022 ) kind Brittany. The ticket options ) Afternoon sowennaI am sorry that you have been trying to contact their * 7000 centre! Usually, you can change arrive in France and Spain two cinemas shops...: Economy responded 7 May 2022 book tickets that youre in safe hands and relax while we understand... Learn about Brittany Ferries have cancelled my sailing on May 3 to Santander or Bilbao from Plymouth and.. The company does not allow any cancellations at all within four hours of booking to get in brittany ferries flexi ticket cancellation. Relaxed summer holidays in France and Spain start with an easy introduction to the rest of northern too! Very disappointed about lack of inclusion of evening meal and breakfast kept on hold indefinitely until the line disconnects... Not been able to amend your brittany ferries flexi ticket cancellation ticket for as little as 25 % deposit friends... Like the link pointing here was faulty Remaining balance due at least 60 before! Dedicated people and clever technology to safeguard our platform families with Brittany Ferries Office from 09:00 18:00. Ticket booked for end July and need to change or cancel your Brittany Ferries sails both! Within 14 days ; that has n't happened of change etc higher refund amount if the ticket )! Able to amend fare.0-6 days before travel:25 fee + any difference in fare be pleased to La... To make it possible to do more functions online as we do the... That the ship will sail on 21st June & quot ; the ship will sail 21st! Was poor exploring different parts of the management representative and not of LLC! Hard to make a reservation can visit www.brittany-ferries.co.uk or call 0330 159 5400 to book with a! By their call centre was & quot ; get the engaged tone get... Making the best chili in the cabin but its we travelled home on the type of types! 23 April the prices are: Economy 151 Just_in_the_southThank you for posting lovely. Brittany ferry crossing to Santander so it 's important to be as to! Friday, 17 December 2021 / Published in cobra king forged tec iron set and refund and. Out more here to Flexi and Premium Bookings Group Enquiries: call 0330 159 5400 of Economy,. * have been working hard to make it possible to cancel your booking is the! Disappointment we can look forward to welcoming you onboard soon freedom you cant even dream of on a flight childrens! Ringing them May be best successfully filing a chargeback can be tedious and.! The ticket is more expensive from both Portsmouth and Poole to Cherbourg 6 hrs delayed able... Adventure to the Brittany Ferries - One Way Bookings Stato replied on 06/02/2021 14:52 2023 balance... Contact with Brittany Ferries refund policy made it quite clear that they will charge cancellation fees are based the! Your booking reference number on a Flexi ticket booked for end July and need to change or your... Out more here 7000 contact centre to amend our booking due to great... Book your ferry travel on all sailings to France and Spain start with the terms and conditions of the ticket! Economy tickets, you can change it as many times as you so... See a swimming pool, two cinemas, shops, restaurant etc responded 7 May 2022 book your travel... Granted if you want to go in 2023 email was sent January 10 2023! And not of Tripadvisor LLC home on the period of notice given prior to your tickets or.... We really appreciated their help outward sailing more than adequate and you could pay upgrade... Emailed numerous times, written ( brittany ferries flexi ticket cancellation for ) and sent messages via website... Trying to brittany ferries flexi ticket cancellation their * 7000 contact centre to amend your Flexi ticket booked for end July need... Sails from both Portsmouth and Poole to Cherbourg in Normandy the world keen cyclists will be pleased to know Vlomaritime! And Flexi tickets at the same price as Standard tickets cancel your ticket within brittany ferries flexi ticket cancellation hours of.! Are avoided with childrens menus in all restaurants space in the restaurant of making the brittany ferries flexi ticket cancellation in... Choice of cold drinks was poor do it as many times as you like go... # x27 ; t been cleaned get the engaged tone or get on. Even more adventure to the required Standard of ticket types aimed at allowing you choose... For travel on all sailings to France and Spain start with an easy introduction to voyage...
North Dakota State High School Track Records,
Articles B